Call Center
Information about Exotel Call Center product and features.
Video: The Live Call Dashboard is currently supported for accounts with fewer than 50 agents and less than 10K monthly call volumes. It will c...
Mon, 8 Sep, 2025 at 9:58 AM
Video link: This new feature allows you to: Take a look at custom date range data View an entire month’s data Download reports for a cust...
Wed, 22 Jan, 2025 at 12:27 PM
Short video: In the article, we are going to see how to use the Analytics feature that is available in the dashboard to track the Agent on/off tim...
Sat, 8 Oct, 2022 at 11:50 AM
Overview Unlock the power of Voice Communication with Exotel's VOIP SoftPhone. Experience seamless and crystal clear voice communication with Exote...
Thu, 17 Apr, 2025 at 1:10 PM