Exotel Support Center

To better comprehend this, we'll use the instances from case-1 and case-2 [Case-2 (b) explains this] Case-1: When the Agent 'does not answer t...

Overview All call recordings on Exotel’s connectors in CRMs are authenticated i.e, users would not be able to access these recordings directly by defaul...

Background As of 8th Oct 2024, Exotel has changed the Call Recording URL access from public to private and enabled access through any of the following t...